TERMS & CONDITIONS OF SALE
ACCEPTANCE OF A BUYER’S ORDER IS CONDITIONED UPON THE ACCEPTANCE OF THESE TERMS & CONDITIONS.
VARIATIONS IN GOODS. Due to the nature of our goods, Buyer understands that sizes, color and texture may vary slightly and there may be some minor design inconsistencies.
INSPECTION ON ARRIVAL. Buyer must inspect goods in the presence of the carrier before accepting the goods. Any shortage/damage must be clearly marked on the Carrier’s delivery receipt at time of delivery. If buyer accepts the goods as is, buyer is responsible for payment to Minster, despite any damage or shortage caused by carrier. Minster is not responsible for goods damaged/shorted in transit unless noted at the time of delivery. Buyer is to notify Minster immediately of any delivery exceptions that were noted on Carrier’s delivery receipt. When notated correctly, Minster will work with the carrier and customer to get the item(s) replaced/located.
RETURN WINDOW. (for non-custom products). If Buyer is not happy with Minster Interiors' goods for any reason, Buyer may return the goods in undamaged new condition for a refund within thirty (30) calendar days of purchase. Minster may reduce, or reject, a refund for goods returned damaged which were not the result of Minster’s actions or which were not defective at the time of sale.
SHIPPING COSTS. Buyer shall be required to return the goods at their own expense and Buyer must provide tracking number and proof of delivery upon Minster Interiors' request. However, if Buyer is returning defective goods or goods which were shipped to them incorrectly, Minster Interiors will issue a call tag and Minster will be responsible for the cost to return.
REFUNDS. 6-8 weeks to process and mail any refund checks and 1 week to appear on credit card statement.
CUSTOM PRODUCTS. All sales on custom and customized products are final. Once order is placed, there can be no modifications or cancellations.
DISCONTINUED GOODS: Discontinued goods are sold “AS IS” and may not be returned for any reason.
ALL OTHER GOODS: All goods which are not discontinued goods are sold with the following limited warranties:
LIMITED IMPLIED WARRANTY OF MERCHANTABILITY: MINSTER INTERIORS EXPRESSLY LIMITS ANY WARRANTY OF MERCHANTABILITY WITH RESPECT TO THE GOODS BEING SOLD TO 30 CALENDAR DAYS FROM THE DATE OF PURCHASE.
LIMITED IMPLIED WARRANTY OF FITNESS: MINSTER INTERIORS EXPRESSLY LIMITS ANY WARRANTY OF FITNESS FOR ANY PARTICULAR PURPOSE WITH RESPECT TO THE GOODS BEING SOLD TO 30 CALENDAR DAYS FROM THE DATE OF PURCHASE.
EXCEPT AS PROVIDED HEREIN, MINSTER’S MERCHANDISE IS PROVIDED "AS IS".